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Company Profile & Commercial Policies
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Company Profile & Commercial Policies

  • Is Suofu a manufacturer or a trading company?

    Shanghai Suofu Industrial Co., Ltd., established in 2010, is a professional manufacturer integrating the R&D, production, and sales of precision gear pumps. We possess our own R&D team and production base. Our products are widely used in numerous fields such as liquid cooling, medical, semiconductor, energy, and chemical industries, serving over 2,000 clients.
    Our core product is the micro magnetic gear pump, characterized by a wide flow range (1-65,000 ml/min), high metering accuracy (up to 0.1%), and broad liquid viscosity compatibility (0.2 - 10,000 cps), making it suitable for various demanding environments. The full product series has obtained CE, ISO, RoHS, and REACH certifications, ensuring both quality and reliability.
  • What is your warranty and after-sales service policy?

    All products come with a 12-month warranty period starting from the delivery date. In case of malfunction, please contact our sales engineer for after-sales details.
  • What is the delivery time for your pumps?

    1. Standard gear pumps are delivered within 2 weeks.
    2. For custom pumps, please contact our sales engineer.
    3. Some motors are in stock; for urgent orders, please consult our sales engineer.
  • What is your Minimum Order Quantity (MOQ)?

    No MOQ requirement. Pricing is adjusted progressively based on order quantity.
  • What cooperation models do you offer?

    International cooperation primarily involves developing agents/distributors in countries and regions. The company does not engage in direct sales; inquiries will be forwarded to agents.
     
    Countries and regions without established agents will be served primarily through direct sales.
  • Do you provide OEM/ODM services?

    Yes, we provide OEM/ODM services.
  • What payment methods are accepted?

    T/T (Telegraphic Transfer). Upon signing the purchase contract, for deliveries within 7 days, 100% payment upfront can effectively shorten the lead time; for deliveries within 1-2 months, a 30% deposit is required, with the balance payable before shipment.
  • Which logistics methods are used for shipping?

    International shipments typically use FedEx or DHL.

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CONTACT US

 +86-13764319509
 

 Room 602, 18 Feet Bullding, No. 597 Langao Road, Putuo, Shanghai.

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